At Bot Defence IT Solutions, we strive to provide the best experience for our customers. If you have any questions about our cancellation and refund policy, please contact us.

Cancellation Policy

  1. Subscription Services: Customers can cancel their subscription services at any time by contacting our customer support team. The cancellation will be effective at the end of the current billing cycle.
  2. Software Products: If you wish to cancel your software product purchase, please contact us within [number] days of the purchase date for a full refund. After this period, refunds will be considered on a case-by-case basis.
  3. Custom Solutions: For custom solutions and services, cancellation terms will be outlined in the respective service agreement or contract.

Refund Policy

  1. Subscription Services:Refunds for subscription services will be prorated based on the remaining term of the subscription.
  2. Software Products: Refunds for software products will be issued within [number] days of the cancellation request, provided the request is made within the specified cancellation period.
  3. Custom Solutions:Refunds for custom solutions will be handled in accordance with the terms outlined in the service agreement or contract.

How to Request a Cancellation or Refund

To request a cancellation or refund, please contact our customer support team via email or by phone at Contact Us. Please provide your order or subscription details for faster processing.
Exceptions Bot Defence IT Solutions reserves the right to refuse or limit refunds in cases of suspected abuse or violation of our terms of service.
Changes to this Policy Bot Defence IT Solutions may update this cancellation and refund policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us If you have any questions about our cancellation and refund policy, please Contact Us.
Last Updated: 16/02/2024